Framework for responding to a conversation that might have hurt you.

1. Analyze what they said: Reflect on the words and tone used.
2. Understand the meaning: Consider the intent behind the message.
3. Consider the reason: Think about why they might have said this.
4. Respond clearly and calmly: Share your perspective without escalation.
5. Show kindness and empathy: Approach the entire conversation with patience and compassion.